PRIVACY POLICY

Introduction

At VINCETRIX S.A.P.I. De C.V. (hereinafter "VINCETRIX"), we are committed to protecting your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and other applicable Mexican legislation. This comprehensive Privacy Policy details how we collect, use, disclose, and protect your personal information.

1. Identity and Address of the Data Controller

VINCETRIX S.A.P.I. De C.V., with legal address at Chiabal Street, Exterior Number 7, SM 25 Colony, Cancun Locality, Benito Juárez Municipality, Quintana Roo Federal Entity, is responsible for the collection and processing of your personal data.

2. Personal Data Collected

VINCETRIX may collect the following categories of personal data:

VINCETRIX does not collect sensitive personal data as defined by the LFPDPPP.

3. Purposes of Data Processing

Primary Purposes (necessary for the service relationship):

Secondary Purposes (not necessary for the service relationship):

You may refuse the processing of your personal data for secondary purposes by following the procedure described in Section 9 of this Policy.

4. Data Transfer

VINCETRIX may transfer your personal data to the following recipients without requiring your consent, as permitted by Article 37 of the LFPDPPP:

International transfers of data may occur to service providers who assist with data storage and website operations. These transfers are subject to contractual agreements ensuring an adequate level of protection for your personal data in accordance with Mexican law.

5. Cookies and Other Tracking Technologies

Our website uses cookies, web beacons, Google Analytics, and similar technologies to enhance your browsing experience and collect information about how you use our website. These technologies allow us to:

The cookies we use include:

You can disable cookies through your browser settings, although this may limit some website functionality. For more detailed information, please refer to our Cookies Use Policy on our website.

6. Security Measures

VINCETRIX has implemented appropriate administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include:

However, despite our best efforts, no security system is completely impenetrable. In the event of a security breach that significantly affects your rights or interests, we will notify you promptly through the contact information you have provided, in accordance with the provisions of the LFPDPPP and its Regulations.

7. Data Retention

VINCETRIX will retain your personal data only for the time necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once these purposes have been fulfilled, we will delete or anonymize your data in accordance with our data retention policies and applicable legal requirements.

8. ARCO Rights

In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel (delete), and Oppose the processing of your personal data (ARCO Rights). You may exercise these rights by submitting a request to [email protected] that includes:

  1. Your full name and email address
  2. A copy of an official identification document (for identity verification)
  3. A clear description of the right you wish to exercise
  4. Any additional information that may help us locate your data

We will respond to your request within 20 business days as required by law. If your request is approved, it will be effective within 15 business days following our response. These timeframes may be extended once for an equal period when justified by the circumstances.

The exercise of your ARCO Rights may be denied in certain cases provided by law, including when:

9. Refusal for Secondary Purposes

You can refuse the processing of your personal data for secondary purposes at any time by sending an email to [email protected] with the subject "Refusal of Secondary Processing," specifying which secondary purposes you wish to revoke.

10. Changes to the Privacy Policy

Any changes to this Privacy Policy will be communicated through:

The revised Privacy Policy will indicate the date of the last update. Your continued use of our services after such modifications will constitute your acknowledgment and acceptance of the revised Privacy Policy.

11. Questions and Complaints

If you have any questions about this Privacy Policy or believe that your personal data rights have been violated, please contact us at:

Email: [email protected] Address: Chiabal Street, Exterior Number 7, SM 25 Colony, Cancun Locality, Benito Juárez Municipality, Quintana Roo Federal Entity

You also have the right to file a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection (INAI) in Mexico.

12. Consent

By using our website, placing an order, or providing your personal information to VINCETRIX, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and transfer of your personal data as described herein.

For secondary purposes, your consent is considered granted unless you expressly refuse as described in Section 9.

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